Jeep Boat Jeep FAQs

Pickup and drop-off within the standard coverage areas are included in the base rate. Locations in an extended service zone carry an additional transportation supplement. Coverage is assessed for both ends of your journey, so your accommodation locations can affect the total.

Your selected pickup and drop-off locations determine any location supplement. Applicable charges are shown before payment. An extended-zone supplement covers the additional ground transportation; it does not mean every location outside the standard area can be served.

The booking form displays a notice explaining that the crossing cannot reach the selected address. It suggests a location closer to the town center or personal assistance from Green Road. A direct private road transfer may be a better fit, or we can review a custom arrangement for your journey.

We can help you assess a suitable pickup or drop-off point within the service area. Travel between your accommodation and that meeting point would be a separate arrangement, with any additional cost confirmed before you commit.

Jeep Boat Jeep combines a road transfer to Lake Arenal, a boat crossing and a second road transfer to your destination. Green Road coordinates all three parts in one booking. The service is available in both directions.

Allow approximately 3½ to 4 hours for the complete journey, including both road sections and the boat crossing. Timing varies with pickup and drop-off locations, weather and travel conditions.

Jeep Boat Jeep is the traditional service name. The road sections use tourist vehicles, not necessarily Jeeps. This is a connection between destinations with a scenic lake crossing, rather than a guided sightseeing tour.

Shared Jeep Boat Jeep travels with other guests on a scheduled departure. Private service is arranged for your party and offers a choice of departure time within the available operating window. Both options include the road connections and Lake Arenal crossing.

The private-service base price covers up to five passengers, with an additional charge for each passenger above five. Any applicable pickup or drop-off supplement is added according to your selected locations.

For shared departures, your pickup time depends on your location and is provided with your booking details. For private service, the booking form lets you choose a collection time within the available time window.

A direct private road transfer may suit you if your accommodation is outside JBJ coverage, you need a different schedule, or you prefer a journey without changing between vehicles and a boat. Green Road can help compare the options for your route, luggage and mobility needs.

Yes. You can include your crossing with other Green Road services in one reservation. If any service requires manual review, the whole reservation is submitted as a request without payment at checkout. Our team will respond within 24 hours with the details and next steps for confirmation and payment.

We recommend reserving once your travel dates are settled, especially for a particular departure or a larger party. Adding the service to your cart does not confirm it; your confirmation follows the applicable payment or request-review process.

Yes. You can enter your promo code when submitting the request. The code stays attached to your reservation request, and any applicable discount will be reflected in the price we send you after review.

Yes. Your luggage travels with you through the connection. You will need to carry it when boarding and leaving the boat. Keep travel documents, medication and valuables in an easily accessible bag.

Please share the number, dimensions and approximate weight of oversized items with Green Road before confirming. Space must be checked for both the road vehicles and the boat, and we will confirm any additional arrangements or charges.

The journey involves moving between vehicles and a boat, with changes in level at boarding. Let us know your mobility and assistance needs before confirming so we can assess suitability. A private road transfer may offer a more comfortable alternative.

Yes. Please include children who need a seat in the passenger count; they are priced the same as adults on this crossing. For infants or specific seating needs, let Green Road confirm suitable arrangements for both the road sections and the boat before you finalize your reservation.

Weather and lake conditions may affect the departure or route. If your service is affected, Green Road will help you review the available options and any applicable changes in price or terms. Views of Arenal Volcano depend on visibility and cannot be guaranteed.

Please contact Green Road with your reservation details as soon as your plans change. Changes and cancellations are subject to the terms of your booking. A different date, location or service type may affect availability and price.

Planning several activities or combining services? Email info@greenroadcr.com with a brief outline of what you’d like to book. We’ll review your plans and let you know whether we can offer a promotional code for your reservation.